Cookie Policy

1. Purpose and Scope

You are hereby informed that when visiting or using our website, cookies may be installed on your digital device (desktop or laptop computer, tablet, or smartphone).

This policy is intended to provide you with key information about how we use cookies, the purposes for which they are used, and your rights in this regard.

2. What is a Cookie?

Cookies are small text files that are stored and/or read on a user's digital device when visiting a website or mobile application. These files allow the site to send data to the browser software.

For the duration of its validity, a cookie allows its issuer to recognize the device each time it accesses content that includes cookies from the same issuer.

Only the issuer of a cookie can read or modify the information it contains.

3. Purpose of the Cookies We Use

The cookies we use fall into three main categories:

  • Essential or technical cookies
  • Audience measurement cookies

3.1 Essential or Technical Cookies

These cookies are solely used to enable or facilitate electronic communication, or are strictly necessary to provide an online communication service expressly requested by the user.

They allow us to:

  • Retain the user's choice regarding cookie preferences
  • Authenticate the user for a service
  • Adapt the site/app's display based on device preferences
  • Provide user access to their account

3.2 Audience Measurement Cookies

These cookies are used to gather information about user navigation (e.g. performance monitoring, navigation issue detection, technical or UX optimization, estimating server capacity, content analysis, etc.).

4. Third-Party Cookies

Our website and application may include third-party cookies.

While we take care to ensure these third parties manage their cookies appropriately, we are not liable for their practices.

5. Retention Period

We comply with CNIL (French Data Protection Authority) requirements regarding data retention.

Essential or technical cookies are stored for as long as necessary to deliver and maintain the service.

Audience measurement cookies are retained for no more than 13 months. The data collected through them is kept for a maximum of 25 months.

Other cookies are retained for a duration that is reasonably necessary to fulfill their purpose. Consent for cookie usage is valid for a maximum of 13 months.

6. Consent and Exemptions

According to CNIL guidelines, a distinction is made between cookies that require prior consent and those that are exempt.

Cookies that require prior consent include advertising-related cookies. Essential cookies and audience measurement cookies fall under the exemption category.

For audience measurement cookies that process personal data, users have the right to object.

To manage consent and exercise this right, we use a Consent Management Platform (CMP), currently provided by Axeptio as of the date of this Cookie Policy version.

Using this tool, you can easily activate or deactivate cookies, except for technical cookies which remain essential for the proper functioning of our services.

7. Contact Us

If you have any questions, please contact our Data Protection Officer at: dpo@orchaistra.com

For more details on how we process personal data, please refer to the "Privacy" section of our website under the "GDPR" heading.

For general information about personal data protection, you can visit the CNIL website: www.cnil.fr

8. Revisions

We reserve the right to modify this policy in the event of regulatory changes or CNIL recommendations. Any new policy will be shared with our registered users before it takes effect.